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Returned Material Processor APPLY NOW

Austin, Texas
Operations Team
Wed, May 31, 2023
Full time

Who WE are:

Gel Blaster, Inc. is an Austin-based consumer experience company, revolutionizing the way the world thinks about toys, play and getting out there! We value out-of-the-box thinkers, problem solvers, and good vibes. We build our team intentionally with culture, diversity, and integrity at the forefront of every decision.

Our Vision: To foster a global movement that heals the world through play.

Our Mission: Our mission is to get kids outside playing.

Our Purpose: We exist to nurture the playful spirit of children and awaken the inner child within us all.


Who YOU are:

Role

We are seeking an experienced Returned Material Processor to join our fun, playful and fast-growing team! This role reports to our Chief Operating Officer.

What You’ll Be Responsible For:

  • Receiving product returns (RMA’s) and update their status in NetSuite following the Receiving procedure.
  • Process and Close returns based on disposition codes and make the determination if this product should be:
  1. Returned to Braker stock for internal, giveaway, or marketing purposes.
  2. Thrown away
  3. Set aside for Engineering.
  • Returns should be received, processed, and closed daily, same business day it was received (except for weekends)
  • Oversight to ensure customer refunds (Credit Memos) are created when dependent on Return.
  • Communicate with the Customer Experience Team on special situations encountered such as: incomplete returns, returns not matching NetSuite, etc.
  • Prepare shipments and ship non-inventory items to customers (barrels, hoppers, etc.) as requested by the Customer Experience Team

What You Are Great At:

  • Responsible
  • Timely and clearly communication
  • Customer empathy
  • Following processes
  • Proposing ideas / Initiative
  • Oriented to detail
  • Teamwork
  • Sense of urgency (speaks up when needed)

What Makes You The Ideal Fit:

  • You have a great sense of Ownership
  • You are self-motivated
  • Learning new things excites you.
  • You ask for help when you have questions or don’t know how to do something


Gel Blaster, Inc. proudly offers highly competitive compensation and benefit programming as a way of thanking you for all you do, bringing to bare your experience, talent, skill, expertise, knowledge, proven capabilities, and potential. Our programming includes:

  • Medical, Vision, and Dental Insurance (eligible upon 60-day employment)
  • Term Life Insurance
  • 401(k) with Employer Match
  • Unlimited PTO
  • 15 Paid Holidays
  • Ping Pong lessons on site and game room
  • Flexible Scheduling and Hybrid Work Week
  • Stocked Kitchen
  • Rolling Wellness Perks, i.e. 90 Day Yoga Membership, Office-Based Masseuse, Team Wakeboarding Sessions and On-Site Group Workouts
  • On-Site Gym
  • Beautiful Office Environment with Lake Views and Lawn Access
  • Opportunities for Professional Development

Join one of the fastest growing brands to hit the toy industry and play a key role in the continued success of our team at Gel Blaster!

2023-05-31|||Austin, Texas|||Operations Team||||||6Mtlvjagr0HYfalu|||FULL_TIME|||USD|||HOUR|||single||||||||||||false|||

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It looks like you're located in the United States. For United States pricing and shipping options, visit our US site: gelblaster.com.